Gift Card Prompt Missing for Customer Orders

Until the issue is resolved within mPOS, follow the process below to link the gift card number to the transaction.

Note: This process is not required to be followed for a normal sale transaction and should only be followed if the sale is a customer order fulfilled from the DC.

  1. In MPOS, under 'Prices' tab select 'Transaction comment':

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2. Enter 'GC#<Gift card number>' as the transaction comment and select 'OK'.

    Transaction comment:

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3. Complete the transaction by selecting 'Pay gift card'.

 

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