Updating Users in Active Directory using Adaxes

A quick guide to keeping a few common pieces of information up to date about our employees in Active Directory.

Human Resource staff in the Bedrock organization have been enabled to make changes to a set of frequently-updated fields in Active Directory, using the same platform that IT itself uses to maintain Active Directory: Softerra Adaxes. This product provides a web-based portal that makes it easy to make these changes.

This should help us as a company keep our records as up-to-date as quickly and as reliably as possible.

Logging In

Due to the sensitive nature of the system, the address for the system is not shown here. Please reach out to the Bedrock Service Desk, who will be more than happy to share. Once obtained,

  1. navigate to the address, and log in with your standard domain credentials.

    Note: you may need to change the drop-down menu to the upper left from "Administrator" to "Help Desk".
  2. Using the Search box at the top of the page, begin entering the name of the employee, then click on the result you'd like to make changes to.

  3. Once the user details show, click the Edit button to begin editing. If you're wishing to simply disable a user, click the Lockdown button to the left, and follow the prompts.

  4. Make your changes, then click the blue button to accept the changes (or, the grey x button to refuse changes).

  5. Done!

What can I change?

Great question! Here are a few of the most commonly updated fields that you can change:

  • Department
  • Manager
  • Job Title
  • Display Name

And a few lesser-changed, optional fields:

  • Account Expires
  • Assistant
  • Business Category
  • City
  • Country
  • Division
  • Employee ID
  • Employee Number
  • Home Address
  • Home Phone (Other)
  • Home Phone
  • Is Fulltime
  • Mobile Phone (Other)
  • Mobile Phone
  • Notes
  • Office
  • Postal Address
  • Secretary
  • See Also
  • State/Province
  • Street Address
  • Street
  • Telephone Number (Other)
  • Telephone Number
  • Zip/Postal Code
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.