FedEx Server Error 9999 During Close Carrier

Symptom

You may receive the following error when attempting to close carriers at the end of day in ClipperShip:

"9999 - A server communication error exists, please call your Shipping Solution Service Provider for assistance."

closing_error.png

Bummer.

Solution

The server running the FedEx Ship Manager Server software needs to be rebooted. Please submit a support request for the issue, referencing this article, for a quick resolution.

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