Submitting a Dynamics AX CU12 Bug

  1. Navigate to

  2. Select Submit a request.
  3. Select AX Bug Submission [CU12 TEST ONLY].
  4. Enter your email address.
  5. Enter the subject in the following format: "SDT, FCO or FMG (which company you are in when you experience the issue): (Brief description of the issue)". For example: "SDT: Pick lists print garbled text".
  6. Enter all other required information. When entering Priority and Severity, please note the difference between the two:
    • Severity: How would you rate the severity of this issue?
    • Priority: How *time-sensitive* is the issue?
  7. If your request is a bug, IT will reach back out to you to complete re-testing and validate. If multiple users report the same issue, the original submitter will be asked to complete the retesting.
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